Terms & Conditions

The terms governing access to and use of the ZPTEM corporate website.

This document is a clear operational starting point and should be reviewed by a qualified legal professional before production use.

Acceptance of Terms

By accessing or using the ZPTEM website, products, or services, you agree to be bound by these Terms & Conditions and any additional terms applicable to a specific product or service. If you do not agree to these terms, you should not use the applicable website, product, or service.

Website Usage

You may use the ZPTEM website for lawful informational and business purposes. You are responsible for the information you submit and for complying with all laws and regulations applicable to your use of the website.

Eligibility

By accessing or using the ZPTEM website, products, or services, you confirm that you have the legal capacity and authority to agree to these Terms, either on your own behalf or on behalf of an organization you represent.

Account Responsibilities

Some ZPTEM products and services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly if you become aware of any unauthorized access to or use of your account.

Product-Specific Terms

Certain ZPTEM products or services may be subject to additional terms, policies, subscription conditions, or agreements. Where product-specific terms apply, those terms will govern your use of that product or service and will take precedence over these general Terms & Conditions in the event of a conflict.

Intellectual Property

ZPTEM's names, logos, designs, software, website content, documentation, text, graphics, and other original materials are owned by ZPTEM or used with appropriate permission. Except where expressly permitted, no rights or licenses are transferred to you other than the limited right to access and use the website, products, or services for their intended purposes.

Service and Product Information

Information and descriptions relating to ZPTEM products and services are provided for general informational purposes. Unless expressly stated otherwise, they do not constitute a binding offer, warranty, or project commitment. Specific scope, pricing, timelines, deliverables, support, and responsibilities may be governed by a separate agreement, order form, subscription, or product-specific terms.

Fees and Payment

Where applicable, fees for ZPTEM products or services will be communicated through the relevant product, subscription, order form, quotation, or separate agreement. Payment terms, billing cycles, taxes, cancellations, and refunds may be subject to additional product-specific terms. Failure to make required payments may result in restriction or suspension of access to paid products or services.

Prohibited Activities

You must not use the ZPTEM website, products, or services to engage in unlawful or harmful activities, attempt unauthorized access to systems or accounts, interfere with or disrupt our infrastructure, distribute malicious code, misuse or unlawfully collect data, misrepresent your identity, infringe intellectual property or other rights, or otherwise use our systems in a manner inconsistent with their intended purpose.

Confidentiality

Confidential or proprietary information exchanged between you and ZPTEM as part of a business or service engagement will be handled in accordance with any confidentiality obligations contained in the applicable agreement. Nothing in these Terms replaces a separate confidentiality or non-disclosure agreement where one exists.

Disclaimer of Warranties

To the extent permitted by applicable law, the ZPTEM website and general information are provided on an 'as available' basis without warranties of any kind, whether express or implied. Specific warranties, service commitments, or service levels applicable to a ZPTEM product or service will be governed by the relevant product-specific terms or written agreement.

Limitation of Liability

To the extent permitted by applicable law, ZPTEM will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the ZPTEM website. Liability relating to specific products, subscriptions, professional services, or other engagements may be subject to the limitations set out in the applicable product-specific terms or written agreement.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ZPTEM harmless from claims, losses, damages, liabilities, or reasonable expenses arising from your unlawful or unauthorized use of the website, products, or services, your violation of these Terms, or your infringement of third-party rights.

Suspension and Termination

ZPTEM may restrict, suspend, or terminate access to its website, products, or services where reasonably necessary due to a violation of applicable terms, non-payment, suspected fraud or misuse, security risks, unlawful activity, or other legitimate operational or legal reasons. Additional suspension or termination conditions may apply to individual products or services.

Governing Law and Disputes

These Terms & Conditions are governed by the laws of the jurisdiction specified by ZPTEM, without regard to conflict-of-law principles. Any disputes arising from these Terms will be handled by the courts or dispute resolution procedures applicable to that jurisdiction, unless different terms are specified in a product-specific or separate written agreement.

Changes to These Terms

ZPTEM may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or legal requirements. The effective or revised date will be displayed on this page. Your continued use of the applicable website, product, or service after updated Terms become effective constitutes acceptance of those Terms where permitted by applicable law.

Contact Us

If you have questions about these Terms & Conditions, please contact ZPTEM at contact@zptem.com.